If you’re not familiar with the phrase, “life-hacking” is a tech savvy term for something between productivity enhancement and self-help. What follows is a an item highlighted in the recent post of lifehacker.com, originally appearing in the Harvard Business Review, on the importance and strategic value (it’s business, after all) of saying “thanks.”
“John, the CEO of a sales organization, sent an email to Tim, an employee several levels below, to compliment him on his performance in a recent meeting. Tim did not respond to the email.
“About a week later, he was in John’s office applying for an open position that would have been a promotion into a management role, when John asked him whether he had received the email. Yes, Tim said, he had. Why, John asked, hadn’t he responded? Tim said he didn’t see the need.
“But Tim was wrong. John’s email deserved, at the very least, a ‘thank you.’ Continue reading “Life-hacking: Saying thank-you”